Terms and Conditions

The following terms and conditions apply to purchases made from the Telephone Legal Advice online shop. We suggest you print a copy to keep for your records. By accessing any part of this site, you shall be deemed to have accepted these terms in full. These terms shall be governed by and construed in accordance with English Law and any dispute arising from them shall be subject to the exclusive jurisdiction of the English courts.

If you do not agree to these Terms of Use, do not use the website. We reserve the right, at our discretion, to change, modify, add to or remove any of these terms at any time. Please check these terms periodically for changes. Your continued use of this website following the posting of changes to these terms will mean you accept those changes.

These conditions set out the agreement between you and “us” (Telephone Legal Advice Limited) for purchases made from this website. To purchase from this site you may need to use a credit or debit card and if you have selected a pay monthly mobile or SIM card you will need to set up regular payments from a bank account depending upon the item being purchased. You will also need an email address as we will use this as the main way to keep in contact with you.

Please note in particular that orders shall only be accepted from persons who are 18 or over.

Information on this website

Whilst we try to ensure that all descriptions, details, including prices, displayed on this website are correct and up to date, we cannot guarantee that they are. Details may be updated from time to time and are subject to change. You must ensure that prior to placing an order you have checked all relevant details about the products and/or services you have selected. We cannot confirm the price of a product until your order is accepted. All products and services advertised are subject to availability.


Unless otherwise stated, the copyright and other intellectual property rights in all material on this site, including photographs and graphical images, and the organisation and layout of the site are owned or controlled by Telephone Legal Advice.

You are permitted to access, print and download extracts from this site on the following conditions:

  • use of all material on this site is for information and for non-commercial or your own personal use only; any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for non-commercial or your own personal use,
  • material on this site must not be modified in any way,
  • graphics on this site must not be used separately from accompanying text, and
  • any use of the material for a permitted purpose must be accompanied by (i) a full source citation; (ii) the Pay As You Talk Law copyright notice; and (iii) this permission notice.

No part of this site may be reproduced or stored in any other web site or included in any public or private electronic retrieval system or service without the Telephone Legal Advice’s prior written permission.

Telephone Legal Advice reserve all rights not expressly granted in these terms.

Service Access

Whilst the Telephone Legal Advice shall use their reasonable endeavours to ensure that this site is normally available 24 hours a day, the Pay As You Talk Law, Telephone Legal Advice will not be liable if for any reason the site is unavailable at any time or for any period.

Access to this site may be suspended temporarily and without notice in circumstances of system failure, maintenance or repair or for reasons beyond the control of Telephone Legal Advice.


Whilst Pay As You Talk Law, Telephone Legal Advice will use it’s reasonable endeavours to ensure that the information on this site is correct, Pay As You Talk Law shall not be liable for any loss or damage (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of this site or from the inability to use this site, or from the use of any information contained in it, or from any action or decision taken as a result of using this site or any such information.

Telephone Legal Advice reserve the right to change, modify, add to, or remove any of the content of this site at any time without prior notice.

Part of this site may contain material submitted to Pay As You Talk Law by third parties. Third parties are responsible for ensuring that material submitted for inclusion on this site complies with international and national law. Pay As You Talk Law will not be responsible for any error, omission or inaccuracy in the material submitted by third parties and reserves the right to omit, suspend or change the position of any material submitted.

Any arrangements made between you and any third party named on this site is at your sole risk and responsibility.


Telephone Legal Advice accepts no responsibility for the availability or content of any site to which a hypertext link from this site exists and they make no warranty, express or implied, in respect of such sites. The links are provided on an ‘as is’ basis.

Linking to us

You may provide hyperlinks to the website and its pages only with the prior written consent from Pay As You Talk Law. Such hyperlinks must display the relevant page in the same form as this Website, without amendment or framing.

Individual registration

All information received by you from your use of our website(s) will be used in accordance with our Privacy Policy.

On registration, you must provide us with accurate, complete registration information and it is your responsibility to update and maintain changes to that information by going to ‘My Account’ or equivalent. Each registration is for a single user only.

On registration, you will choose a user name and password to which one of more OpenID identities may optionally be attached (“ID”). You must treat such information as confidential, and you must not disclose it to any third party. Pay As You Talk Law does not permit any other person sharing your ID or access through a single ID being made available to multiple users via a network or other organisation.

You are responsible for all use of the website made by you or anyone else using your ID and for preventing unauthorised use of your ID. We may cancel or suspend your access if you do this without further obligation to you. If, while using the website, you discover anyone in breach of the acceptable use policy you should inform us as soon as possible.


The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you place an order via this website for products and/or services your order shall constitute an offer for the goods and/or services selected.

We shall not be obliged to accept your order. If we do, your order will be accepted by us despatching the product to you. Where products are sent separately, our acceptance will relate only to those products actually despatched. Confirmation of orders will be sent to the email address supplied by you when the order was placed.

Despite our best efforts, occasionally products in our online shop may be incorrectly priced. We do, however, verify prices as part of our despatch procedures. If we discover a pricing error, or there is a change in price before despatch, we will contact you to reconfirm your order at the correct price. If we are unable to contact you within a reasonable time, we may cancel your order and notify you of such cancellation.

You may cancel an order placed with the Telephone Legal Advice Limited online shop provided that we have not yet despatched the product / service, and that the product / service ordered have not been used or tampered with in any way for a full refund.


Any contracts formed between you and us via this website will be deemed to have been made in the UK and shall be governed and construed according to English law. Any disputes or proceedings shall be subject to the exclusive jurisdiction of the English Courts.

Delivery and Charges

We can deliver to a valid address worldwide, subject to Telco.

Delivery timescales cannot be guaranteed. There are certain circumstances where you order may be delayed:

Orders placed at the weekend or on a Bank Holiday will require at least one extra working day for delivery (for most postcodes, orders placed on a Saturday or Sunday will normally be delivered on a Tuesday).

Any unforeseen stock shortages. If this happens, we will notify you of any delay.

Certain remote postcodes will require additional time for delivery.

If we cannot obtain immediate security clearance for payment of your order. The security of our customers is paramount so these checks are essential to combat fraudulent use of payment and address details.

Delivery charges are as specified in your order.


Unless otherwise stated, all equipment purchased from this website is covered by a 12 month manufacturer’s warranty from the date that it is delivered to you. In the unlikely event that you experience a fault or defect with your equipment in the first 12 months following purchase please contact clientcare@payasyoutalklaw.com. This does not affect your statutory rights.


Unless otherwise stated, all prices are inclusive of VAT (where applicable) and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products and/or services ordered plus any applicable delivery charges.

One-off payment can be made by any of the following methods: Maestro, Mastercard, Visa, Visa Debit, American Express. Monthly line rental charges are paid by direct debit.

Payment will be taken from you when the order is placed.

You confirm that the credit, debit or store card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

Legal Compliance Statement

All Barrister advisors are regulated by the Bar Council. All Solicitor advisors are regulated by the Solicitors Regulation Authority. All other Legal Advisors are regulated by their respective Legal Bodies worldwide. All calls to the Premium Rate Telephone Legal Advice service are charged at a per minute rate from a UK domestic telephone line, with variations from destination and or legal jurisdictions. Call costs from other service providers may vary and calls from mobile phones may be considerably higher, you are advised to check with your telephone service provider. Calls may be monitored and or recorded for training and quality purposes. Telephone Legal Advice, access justice worldwide, we cover most areas of law and a variety of legal jurisdictions globally.